Zrqa'|Zahra Noor|

PKR

Frequently asked questions

Due to the nature of our products, all sales are final. We do not offer returns or exchanges. Please review your order carefully before placing it.

Yes, we require advance payment for all orders. Your order will only be processed once the payment is confirmed. This helps us ensure smooth production and timely delivery.

Bridal & Heavy Dresses:up to 5 months for production and delivery.
These are processed and shipped within 2 weeks of order confirmation.
We ship globally. Delivery times may vary based on location and customs clearance.

Note: During national/international holidays or unforeseen circumstances (such as weather, customs delays, etc.), delivery may take longer than usual. We appreciate your patience and understanding.

All of our products are proudly designed and handcrafted in Pakistan by skilled local artisans. We work closely with experienced craftsmen to ensure quality, attention to detail, and traditional craftsmanship in every piece.

Shipping costs are calculated at checkout based on your location and the weight of your order. We offer worldwide shipping, and rates may vary depending on the destination country.

Note: For local (Pakistan-based) orders, we may offer flat-rate or free shipping on select items or promotions.